FAQ

Leasing online is easy. Simply complete the online application or contact us to request for a paper copy. Everything is on a first-come, first serve basis and our rooms lease up quickly. It is important for you to provide us payment of the application fees along with your application.

dwell does not offer a lease buy-out option, but we are sensitive to the special needs of our residents. At the manager’s discretion, residents may assign their lease to a new resident. You are responsible for finding your own replacement. Any replacement must meet dwell’s approval standards. Certain rules and fees may also apply.

dwell makes life easy for you by leasing by the bedroom. You are only responsible for the rent for your bedroom. All roommates in an apartment are equally responsible for damages or missing furnishings in common areas. It is reassuring to know if a roommate does move out before their lease ends, you are not responsible for his or her rent.

Finding people to share your apartment is easy! Just complete the roommate matching form. Be sure to identify any friends you would like to room with and whether or not they are currently leasing from dwell. The form includes information about your preferences in roommate; TV watching, noise level, study habits, music etc. If you do not wish to select your own roommates, we will place you in an apartment according to your choice of apartment size and your gender. When there is a vacant bedroom in an apartment, that room can be leased at any time at the discretion of dwell. However, roommates placed by our management team will always meet the gender requirements of the current residents sharing that specific unit. All of our apartments are non-smoking.

Yes, if all roommates give approval, and your guarantor is ok with it. dwell will not use roommate matching to match members of the opposite gender.

Should there be differences that simply cannot be worked out, residents are able to transfer, dependent on availability (a transfer fee applies and the transferee will be required to pay the rental rate for the new bedroom).

The leases are just under a year. Rent can be paid in 12 equal installments or by semester.

Rent is due on the 1st and is late after the 3rd. For your convenience, you can pay online, bring your payment by the office during normal office hours. For your safety, we do not accept cash. Please arrange to make payments by personal check, money order or bank cashier’s check. A convenience fee will be applied to all online credit card rent payments.

There is a returned check charge (as outlined in your lease) for any checks not honored. You’ll need to bring in a cashier’s check or money order for the appropriate amount.

Typically, residents pay all fees, deposits and the first rent installment before move-in day. Your lease application contains a specific list of everything you need.

Personal loss and damages are not covered under apartment lease agreements. We require you to purchase renter’s insurance, which is typically inexpensive. For your convenience and benefit, we can introduce you to the team at Multifamily Insurance Partners. MFIP is an independent insurance expert with over 15 years working exclusively with renters and can help you find a quality, customized policy that meets all of your lease requirements. Click here for more info.